Responsible for delivering quality service to existing clients while supporting Account Managers in achieving new business and renewal targets.

The Role

• Support insurance placement and administrative activities, including data collection, quotations, comparisons, policy documents and endorsements, payment, filling, etc.

• Handle client enquiries and provide advice on insurance coverage, risks and contractual matters.

• Coordinate and resolve issues with clients, insurers and relevant stakeholders.

• Assist Account Manager in negotiating competitive renewal terms, quotations and mid-term adjustments.

• Support Account Managers for market profile, translation, presentations, insurance seminars and training activities.

• Assist Head of Department to prepare reports.

• Coordinate with Operations and Claims teams to ensure timely and quality service delivery.

• Follow up with Accounting on premium collection and other assigned tasks.

The Requirements:

• University degree 

• 2–3 years of experience in insurance brokers/insurers; legal background is an advantage

• Strong client service mindset, proactive, results-oriented and adaptable

• Good negotiation, communication, presentation and problem-solving skills

• Good command of Microsoft Office

• Fluent in both English and Vietnamese

The Benefits:

• Competitive salary and performance bonuses. 13th-month salary guaranteed, plus additional bonuses based on the company’s performance.

• Minimum 15 days annual leave.

• Premium Health insurance for employee and family members.

• Opportunities for professional development and training.

Indochine Insurance Brokers is an equal opportunity employer. Regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability, all eligible candidates will be given equal consideration for employment at Indochine Insurance Brokers JSC.