1. Introduction

Indochine Insurance Broker (IIB) is committed to protecting your privacy. This notice explains how we collect, use, and protect your personal information.

2. Information We Collect

We may collect the following types of personal information:

- Contact details: name, email address, ID number, driver's license number, mobile number.

- Demographic information: gender, date/place of birth, marital status, dependents, nationality, country of residence, occupation, hobbies, habits, and other similar information.

- Bank information: bank account number, credit card number.

- Financial information: details of your financial statements and existing insurance programs.

- Health information: physical and mental health details, including medical history, description of illness or injury, and any specific treatment received.

- Regulatory information: information required for legal or regulatory reasons, such as identity verification, directorships of companies, etc.

3. How We Use Your Information

We use your information to:

- Provide and manage insurance services.

- Improve customer experience.

- Conduct marketing and promotional activities.

We also share your personal information with third parties mainly to provide our services, such as arranging insurance, handling claims, providing risk management advice, or offering insurance-related consultancy and solutions. Specifically, we may share your information with:

- Insurance professionals: insurers, reinsurers, actuaries, other brokers, claims handlers, surveyors, loss adjustors, investigators, specialist risk advisors, banks, etc.

- Service providers: IT service providers, administrative support, and other business operation support services.

- Regulatory authorities: regulators, police, courts, and other public authorities as required by law.

4. Protecting Your Information

We implement strict security measures to protect your personal information from unauthorized access, loss, or misuse.

5. Contact Us

If you have any questions about this privacy notice or how we handle your personal information, please contact us at: privacy@iib.com.vn

6. Policy Update

This policy was last updated on 20 December 2024.